What Capability Analysis Measures
Process capability quantifies how well your manufacturing process meets customer requirements. Unlike simple defect counts, capability indices compare your process variation to the allowed specification width. A capable process consistently produces parts within tolerance limits.
Why Meeting Specifications Matters
Specifications represent customer requirements for fit, function, and safety. Consistently meeting specifications ensures product performance, reduces warranty costs, enables assembly without rework, and maintains regulatory compliance. Poor capability leads to scrap, customer complaints, and potential safety recalls.
Real-World Example: Machining a Shaft
A machine shop produces shafts with diameter specification 25.00 ± 0.05 mm (LSL = 24.95, USL = 25.05). After measuring 100 shafts, they calculate Cpk = 1.45. This means:
- The process is capable (Cpk > 1.33)
- They expect approximately 10 defective parts per million (PPM)
- No 100% inspection required—sample inspection sufficient
- Process can tolerate some drift before producing defects
If Cpk were 0.80 instead, the shop would expect 16,000 PPM defective (1.6% defect rate), requiring sorting, rework, or process improvement.
Critical Prerequisites for Valid Analysis
1. Process Stability (Control Charts): Capability analysis assumes statistical control. Use our Control Chart Maker first to verify stability. Control charts detect variation sources (trends, shifts, cycles) that must be eliminated before capability evaluation. Calculating Cpk on an unstable process is statistically meaningless.
2. Measurement System Analysis (MSA): Validate measurement reliability using Gage R&R studies before capability analysis. If measurement error (GRR%) exceeds 30% of the tolerance, capability indices reflect measurement variation rather than true process performance. Never skip MSA—capable measurements are required to judge process capability.
3. Sample Representativeness: Data must represent actual production conditions across all expected variation sources—different operators, material lots, environmental conditions, and time periods. Convenience sampling or excluding "outliers" produces biased capability estimates that fail to predict future performance.
4. Normality: Standard indices assume normal distribution. Our tool includes Anderson-Darling tests and handles non-normal data with Box-Cox transformations when necessary. Non-normal processes without transformation produce incorrect defect rate estimates.